FAQ'S
Have Questions?
What kind of ingredients do you use?
Fresh whole foods, locally-sourced including but not limited to fruits and vegetables, nuts, seeds, first cold-pressed oils, whole grains, legumes and beans.
Where can I find nutritional information for your meals?
Nutritional information can be found alongside the menu items at the time of ordering.
Will I receive enough protein?
At LifePlate, we focus on providing adequate nutrition in every meal.
How does Home Delivery work?
Place your order online through the ordering process. We prepare the meal and deliver it directly to your home.
How do I notify you of my food allergies?
Upon creating your profile, you’ll be prompted to input your allergies during your ordering process.
Do you offer bi-weekly subscriptions?
We offer weekly auto-recurring payments.
Am I able to create a one time order?
When entering payment information, you can select a one-time order under purchase type.
How will I receive my meals?
We deliver meals to your desired location. Meals can be delivered directly to your front door or you may receive your meals at a pickup location.
Where do you deliver?
We currently deliver throughout Dallas and its surrounding cities. You’ll be prompted to input your zip code to ensure we deliver in your area. We’re constantly working to expand delivery to more areas.
When will my meals arrive?
Monday by 6:00 am.
How do the meals stay fresh during shipping?
Meals are shipped in thermal packaging to ensure food safety and sustain food quality.
How long will my food stay fresh after receiving them?
Meals will stay fresh for 5 to 7 days, depending on the food item.
How will my food be prepared and packaged?
Your food is prepared in a state-inspected, manufacturing commercial kitchen. Your made-to-order meal is individually packaged in a tamper-evident container.
Do my meals require any preparation before I can eat them?
Each order comes with heating suggestions.
Will I receive a refund if I’m not satisfied with my order?
If you’re not satisfied with your order, we will gladly issue a credit for another order.
Ordering
How do I place an order for my child's lunch?
Orders can be placed through our website or mobile app. Create an account, customize your child’s meal plan, checkout and enjoy convenience and control of your child’s meal plan.
What is the deadline for placing orders?
Orders are placed 48 hours in advance of the initial delivery
Can I make changes to my order after it's been placed?
Yes, you can modify your order after it’s been placed.
Do you offer subscription options?
Yes,we offer monthly subscription plans with automatic renewals..
Menu & Nutrition
What types of meals do you offer?
We provide balanced, kid-friendly meals that include a main dish, side,fresh vegetable or/and fruit. Our menu rotates biweekly with seasonal options.
How do you accommodate allergies and dietary restrictions?
We offer allergen-free options (gluten-free, nut-free, dairy-free) in clearly labeled packaging. You can set allergy information in your child’s profile, and our system will flag incompatible meals.
Are your meals nutritionally balanced for children?
Yes, all our meals are designed with input from nutritionists to meet or exceed school nutrition guidelines while remaining appealing to children
Do you offer vegetarian or vegan options?
We specialize in providing vegetarian & vegan options daily.
Do you provide milk with the meals?
We provide hot ready to eat meals. Milk is not provided with the meal.
What are the meal sizes?
We meet and/or exceed USDA guidelines for meal portioning based on meal plan type.
Delivery & Schools
How do you ensure meals stay hot until lunchtime?
Our meals are delivered in insulated containers shortly before lunch periods begin. We use specially designed food carriers that maintain safe temperatures for up to three hours.
Which schools do you serve?
We currently partner with schools throughout the DFW metroplex.You can check if your child’s school is in our network through our website or app.
What happens if my child is absent on a delivery day?
You can arrange for pick-up at the delivery site.
How are meals distributed at the school?
Meals are distinguished by diet type. Admins and assigned staff at sites have a list of enrolled children. They administer the meals to each child during their scheduled meal time.
Can we try the meals before purchasing
Before you enroll, we aim to schedule a tasting at your child’s school so that you and your children can try.
Payments & Pricing
When am I charged for orders?
You’re charged immediately upon order confirmation. For subscriptions, you’re charged on the same day each month.
How much does each meal cost?
Meal plan costs vary depending on your customizable preferences.
Do you accept payment from school lunch assistance programs?
We can evaluate a school lunch program to determine its compatibility with LifePlate Kids meals services.
Do you offer family discounts for multiple children?
LifePlate currently does not offer multiple children discounts.
Do you offer discounts for site staff?
LifePlate currently does not offer site staff discounts.
Quality & Safety
How do you ensure food safety?
Our kitchen is managed with strict adherence to food safety protocols. All staff are certified in food handling, and we conduct regular third-party inspections.
What ingredients do you use?
We prioritize fresh, seasonal ingredients with no artificial preservatives, colors, or flavors. When possible, we source locally and organically.
Are your packaging materials environmentally friendly?
Yes, we use compostable or recyclable containers and are continuously working to reduce our environmental footprint.
How do you handle food waste?
We use precise ordering systems to minimize food waste.
What is your favorite food? How often do you eat it?
What is your favorite food? How often do you eat it?
What is your favorite food? How often do you eat it?
What is your favorite food? How often do you eat it?
What is your favorite food? How often do you eat it?
What is your favorite food? How often do you eat it?
What is your favorite food? How often do you eat it?
What is your favorite food? How often do you eat it?
What is your favorite food? How often do you eat it?
What is your favorite food? How often do you eat it?
What is your favorite food? How often do you eat it?
What is your favorite food? How often do you eat it?What is your favorite food? How often do you eat it?What is your favorite food? How often do you eat it?What is your favorite food? How often do you eat it?
What is your favorite food? How often do you eat it?
What is your favorite food? How often do you eat it?What is your favorite food? How often do you eat it?What is your favorite food? How often do you eat it?What is your favorite food? How often do you eat it?
What is your favorite food? How often do you eat it?
What is your favorite food? How often do you eat it?What is your favorite food? How often do you eat it?What is your favorite food? How often do you eat it?What is your favorite food? How often do you eat it?
What is your favorite food? How often do you eat it?
What is your favorite food? How often do you eat it?What is your favorite food? How often do you eat it?What is your favorite food? How often do you eat it?What is your favorite food? How often do you eat it?
What is your favorite food? How often do you eat it?
What is your favorite food? How often do you eat it?What is your favorite food? How often do you eat it?What is your favorite food? How often do you eat it?What is your favorite food? How often do you eat it?
What is your favorite food? How often do you eat it?
What is your favorite food? How often do you eat it?What is your favorite food? How often do you eat it?What is your favorite food? How often do you eat it?What is your favorite food? How often do you eat it?
- Home Delivery
-
What kind of ingredients do you use?
Fresh whole foods, locally-sourced including but not limited to fruits and vegetables, nuts, seeds, first cold-pressed oils, whole grains, legumes and beans.
Where can I find nutritional information for your meals?
Nutritional information can be found alongside the menu items at the time of ordering.
Will I receive enough protein?
At LifePlate, we focus on providing adequate nutrition in every meal.
How does Home Delivery work?
Place your order online through the ordering process. We prepare the meal and deliver it directly to your home.
How do I notify you of my food allergies?
Upon creating your profile, you’ll be prompted to input your allergies during your ordering process.
Do you offer bi-weekly subscriptions?
We offer weekly auto-recurring payments.
Am I able to create a one time order?
When entering payment information, you can select a one-time order under purchase type.
How will I receive my meals?
We deliver meals to your desired location. Meals can be delivered directly to your front door or you may receive your meals at a pickup location.
Where do you deliver?
We currently deliver throughout Dallas and its surrounding cities. You’ll be prompted to input your zip code to ensure we deliver in your area. We’re constantly working to expand delivery to more areas.
When will my meals arrive?
Monday by 6:00 am.
How do the meals stay fresh during shipping?
Meals are shipped in thermal packaging to ensure food safety and sustain food quality.
How long will my food stay fresh after receiving them?
Meals will stay fresh for 5 to 7 days, depending on the food item.
How will my food be prepared and packaged?
Your food is prepared in a state-inspected, manufacturing commercial kitchen. Your made-to-order meal is individually packaged in a tamper-evident container.
Do my meals require any preparation before I can eat them?
Each order comes with heating suggestions.
Will I receive a refund if I’m not satisfied with my order?
If you’re not satisfied with your order, we will gladly issue a credit for another order.
- Kids
-
Ordering
How do I place an order for my child's lunch?
Orders can be placed through our website or mobile app. Create an account, customize your child’s meal plan, checkout and enjoy convenience and control of your child’s meal plan.
What is the deadline for placing orders?
Orders are placed 48 hours in advance of the initial delivery
Can I make changes to my order after it's been placed?
Yes, you can modify your order after it’s been placed.
Do you offer subscription options?
Yes,we offer monthly subscription plans with automatic renewals..
Menu & Nutrition
What types of meals do you offer?
We provide balanced, kid-friendly meals that include a main dish, side,fresh vegetable or/and fruit. Our menu rotates biweekly with seasonal options.
How do you accommodate allergies and dietary restrictions?
We offer allergen-free options (gluten-free, nut-free, dairy-free) in clearly labeled packaging. You can set allergy information in your child’s profile, and our system will flag incompatible meals.
Are your meals nutritionally balanced for children?
Yes, all our meals are designed with input from nutritionists to meet or exceed school nutrition guidelines while remaining appealing to children
Do you offer vegetarian or vegan options?
We specialize in providing vegetarian & vegan options daily.
Do you provide milk with the meals?
We provide hot ready to eat meals. Milk is not provided with the meal.
What are the meal sizes?
We meet and/or exceed USDA guidelines for meal portioning based on meal plan type.
Delivery & Schools
How do you ensure meals stay hot until lunchtime?
Our meals are delivered in insulated containers shortly before lunch periods begin. We use specially designed food carriers that maintain safe temperatures for up to three hours.
Which schools do you serve?
We currently partner with schools throughout the DFW metroplex.You can check if your child’s school is in our network through our website or app.
What happens if my child is absent on a delivery day?
You can arrange for pick-up at the delivery site.
How are meals distributed at the school?
Meals are distinguished by diet type. Admins and assigned staff at sites have a list of enrolled children. They administer the meals to each child during their scheduled meal time.
Can we try the meals before purchasing
Before you enroll, we aim to schedule a tasting at your child’s school so that you and your children can try.
Payments & Pricing
When am I charged for orders?
You’re charged immediately upon order confirmation. For subscriptions, you’re charged on the same day each month.
How much does each meal cost?
Meal plan costs vary depending on your customizable preferences.
Do you accept payment from school lunch assistance programs?
We can evaluate a school lunch program to determine its compatibility with LifePlate Kids meals services.
Do you offer family discounts for multiple children?
LifePlate currently does not offer multiple children discounts.
Do you offer discounts for site staff?
LifePlate currently does not offer site staff discounts.
Quality & Safety
How do you ensure food safety?
Our kitchen is managed with strict adherence to food safety protocols. All staff are certified in food handling, and we conduct regular third-party inspections.
What ingredients do you use?
We prioritize fresh, seasonal ingredients with no artificial preservatives, colors, or flavors. When possible, we source locally and organically.
Are your packaging materials environmentally friendly?
Yes, we use compostable or recyclable containers and are continuously working to reduce our environmental footprint.
How do you handle food waste?
We use precise ordering systems to minimize food waste.
- Cares
-
What is your favorite food? How often do you eat it?
What is your favorite food? How often do you eat it?
What is your favorite food? How often do you eat it?
What is your favorite food? How often do you eat it?
What is your favorite food? How often do you eat it?
What is your favorite food? How often do you eat it?
What is your favorite food? How often do you eat it?
What is your favorite food? How often do you eat it?
What is your favorite food? How often do you eat it?
What is your favorite food? How often do you eat it?
- Experiences
-
What is your favorite food? How often do you eat it?
What is your favorite food? How often do you eat it?What is your favorite food? How often do you eat it?What is your favorite food? How often do you eat it?What is your favorite food? How often do you eat it?
What is your favorite food? How often do you eat it?
What is your favorite food? How often do you eat it?What is your favorite food? How often do you eat it?What is your favorite food? How often do you eat it?What is your favorite food? How often do you eat it?
What is your favorite food? How often do you eat it?
What is your favorite food? How often do you eat it?What is your favorite food? How often do you eat it?What is your favorite food? How often do you eat it?What is your favorite food? How often do you eat it?
What is your favorite food? How often do you eat it?
What is your favorite food? How often do you eat it?What is your favorite food? How often do you eat it?What is your favorite food? How often do you eat it?What is your favorite food? How often do you eat it?
What is your favorite food? How often do you eat it?
What is your favorite food? How often do you eat it?What is your favorite food? How often do you eat it?What is your favorite food? How often do you eat it?What is your favorite food? How often do you eat it?
What is your favorite food? How often do you eat it?
What is your favorite food? How often do you eat it?What is your favorite food? How often do you eat it?What is your favorite food? How often do you eat it?What is your favorite food? How often do you eat it?

Still have Questions?
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